1. Information We Collect
We may collect the following information:
- Name and contact details (email, phone number, address)
- Information related to your energy usage and property (for service assessments)
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Deliver and manage our services
- Improve website performance and user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties only when necessary to deliver our services (e.g. accredited installers or payment providers), and all parties are bound by confidentiality.
4. Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent at any time
- File a complaint with the UK Information Commissioner’s Office (ICO)
5. Cookies
Our website uses cookies to track performance and improve your browsing experience. You can manage cookie preferences in your browser settings.
6. Security
We use industry-standard measures to protect your data from unauthorised access, alteration, or disclosure.
7. Contact Us
For any privacy-related enquiries, please contact us at:
Email: info@fellowrenewables.co.uk